Kg111 Privacy Policy – How Your Data Is Kept Safe

0Introduction

Kg111 (referred to as "we", "us", or "the platform") is a trusted online gaming and betting service provider in Bangladesh. Our Privacy Policy explains in full how your personal information is collected, managed, and protected.

We believe privacy is a fundamental right for every member. That's why kg111's Privacy Policy is designed so you always know exactly what is being done with your data. No hidden information, no ambiguity.

1What Information We Collect

Kg111 only collects information that is necessary for providing services, verifying accounts, and ensuring security. We do not collect any data beyond what is required.

In addition to the information you voluntarily provide at registration, kg111 automatically collects certain technical data — including your device type, operating system, browser version, and which pages you visit on our platform.

As part of the KYC process, we may ask for a photo of your national ID or passport, along with a selfie. This information is used solely for identity verification and is stored under strict security measures.

2Use of Data

Kg111 uses the information it collects only for defined purposes. We never use your data for unauthorized activities or sell it to third parties.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• To complete KYC and age verification.
• To manage bonuses, promotions, and reward distribution.
• To prevent fraud, money laundering, and cybercrime.
• To provide customer support and resolve complaints.
• To improve platform performance and the overall user experience.
• To meet legal obligations and fulfill regulatory authority requirements.
• To send important updates and account-related notifications.

Regarding our marketing communications: if you no longer wish to receive promotional messages from us, you can opt out at any time through our support team. However, essential account-related notifications cannot be turned off, as they are necessary for your security.

3Data Retention & Storage

Kg111 stores your data on secure servers. Our data centers operate in compliance with international security standards. Retention periods vary depending on the type of data and applicable legal requirements.

• All data is retained for the duration that the account remains active.
• Financial and transaction data may be retained for up to 5 years after account closure.
• KYC documents are retained for up to 5 years after the last transaction.
• Technical logs are generally deleted after 90 days.
• Data required for legal disputes or investigations may be retained for an extended period.

When data retention periods expire or upon your deletion request, we follow secure data erasure procedures to ensure the information cannot be recovered.

4Data Sharing Policy

Kg111 shares your personal information with third parties only in limited, specific circumstances. We never sell or exchange your data without your consent.

• Payment Provider: To process transactions via mobile banking services such as bKash, Nagad, and Rocket.
• KYC Verification Provider: With licensed agencies for identity verification.
• Regulatory Authority: In response to legal obligations or government orders.
• Cybersecurity organization: To detect and prevent fraud.
• Game Software Provider: Limited data for operating specific games.

5Cookie & Tracking Policy

Kg111 uses cookies to provide a better browsing experience. Cookies are small text files stored in your browser that help remember your preferences and settings.

• Essential Cookies: For managing login status, security tokens, and session handling.
• Functional Cookies: To remember language preferences and layout settings.
• Analytics Cookies: To understand and improve how the platform is used.
• Security Cookies: To detect fraudulent logins and suspicious activity.

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

6Data Security Measures

Kg111 uses advanced technology and strict security protocols to protect your data. Our security systems are continuously updated to safeguard your information against emerging cyber threats.

• All communications are secured with 256-bit SSL/TLS encryption.
• Sensitive data is stored in the database with AES-256 encryption.
• Two-factor authentication (2FA) is available for added security.
• Regular security audits and penetration testing are conducted.
• Suspicious login attempts are automatically detected and blocked.
• 24/7 physical security is maintained at our data centers.

7Your Rights

As a kg111 member, you have important rights over your personal data. We respect these rights and make it easy for you to exercise them.

To exercise any of the rights above, please contact us at [email protected]. We typically respond to requests within 30 days.

8Protection of Minors

Kg111 strictly does not provide services to anyone under the age of 18. Collecting or processing data from minors is entirely against our policy.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• Any data collected from a minor will be deleted immediately.

9Privacy Policy Updates

Kg111 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.